Privacy Policy

Last Updated: October 2026

Welcome to KenyaDeals ("we", "our", "us"). This Privacy Policy explains how we collect, use and protect your personal information when you visit or purchase from kenyadeals.shop.

1. Information We Collect

When you place an order or contact us, we may collect:

• Full name

• Phone number

• Email address

• Delivery address

• City, county or location

• Order information

• Payment information where applicable

• Information provided when contacting customer support

We may also automatically collect technical information such as your IP address, browser type, device information and website activity.

2. How We Use Your Information

We may use your information to:

• Process and confirm orders

• Contact you regarding your order

• Deliver products

• Provide customer support

• Process returns, refunds and cancellations

• Prevent fraud and misuse

• Improve our website and services

• Analyze website traffic

• Measure advertising performance

• Send promotional communications where permitted

3. Cash on Delivery

For Cash on Delivery orders, we may use your name, phone number and delivery address to confirm and deliver your order.

Necessary information may be shared with our delivery partners for the purpose of completing your delivery.

4. Advertising and Analytics

We may use third-party services such as Meta, TikTok, Google and other advertising or analytics platforms.

These services may use cookies, pixels or similar technologies to measure advertising performance and understand how visitors interact with our website.

5. Cookies

We use cookies and similar technologies to operate our website, remember preferences, understand website usage and measure advertising performance.

You can manage cookies through your browser settings.

6. Sharing Your Information

We do not sell your personal information.

We may share necessary information with trusted service providers, including:

• Delivery and courier companies

• Shopify and technology providers

• Payment providers

• Advertising and analytics providers

• Customer support providers

• Other service providers required to operate our business

7. Data Security

We take reasonable measures to protect your personal information against unauthorized access, loss, misuse or disclosure.

However, no online system can guarantee complete security.

8. Data Retention

We retain personal information for as long as reasonably necessary to process orders, provide services, comply with legal obligations, resolve disputes and protect our business.

9. Your Rights

Depending on applicable law, you may have rights regarding your personal information, including requesting access to, correction of or deletion of your information.

For privacy requests, please contact us using the information below.

10. Third-Party Websites

Our website may contain links to third-party websites. KenyaDeals is not responsible for the privacy practices or content of third-party websites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page.

12. Contact Us

KenyaDeals
Nairobi, Kenya
Website: kenyadeals.shop
Email: dkenyadeals@gmail.com
Phone / WhatsApp: +254 691 177 341