Terms of service

Terms & Conditions

Last Updated: October 2026

Welcome to KenyaDeals. By accessing or using kenyadeals.shop, you agree to these Terms & Conditions.

1. About KenyaDeals

KenyaDeals is an online store serving customers in Kenya.

We offer products through our website and may provide Cash on Delivery where available.

2. Products

We make reasonable efforts to ensure that product descriptions, images, prices and information are accurate.

Minor differences in product appearance, packaging or specifications may occur.

3. Orders

When you place an order, you submit a request to purchase the selected products.

For Cash on Delivery orders, we may contact you to confirm your order before dispatch.

We reserve the right to cancel or refuse an order where:

  • The product is unavailable

  • Incorrect information has been provided

  • The customer cannot be reached

  • The order appears fraudulent

  • Delivery cannot reasonably be completed

4. Prices

Product prices are displayed on the website and may change without prior notice.

The applicable price is the price shown when the order is confirmed.

5. Cash on Delivery

Where Cash on Delivery is available, payment is made when the order is delivered.

Customers must provide accurate contact and delivery information.

6. Delivery

Delivery times are estimates and may vary depending on location, courier availability, weather, public holidays and other circumstances.

Please see our Shipping & Delivery Policy for additional information.

7. Returns and Refunds

Returns and refunds are subject to our Refund & Return Policy.

8. Website Use

You agree not to use our website for unlawful activities, fraud, abuse, unauthorized access or activities that could damage our website or business.

9. Intellectual Property

Website content including text, graphics, logos, product information and other materials may belong to KenyaDeals or our respective partners and may not be copied or used without permission.

10. Third-Party Services

Our store may use third-party services including Shopify, courier companies, payment providers, analytics services and advertising platforms.

11. Changes

We may update these Terms & Conditions from time to time. Updated terms will be published on this page.

12. Contact

KenyaDeals
Nairobi, Kenya
Website: kenyadeals.shop
Email: dkenyadeals@gmail.com
Phone / WhatsApp: +254 691 177 341