Terms of service
Terms & Conditions
Last Updated: October 2026
Welcome to KenyaDeals. By accessing or using kenyadeals.shop, you agree to these Terms & Conditions.
1. About KenyaDeals
KenyaDeals is an online store serving customers in Kenya.
We offer products through our website and may provide Cash on Delivery where available.
2. Products
We make reasonable efforts to ensure that product descriptions, images, prices and information are accurate.
Minor differences in product appearance, packaging or specifications may occur.
3. Orders
When you place an order, you submit a request to purchase the selected products.
For Cash on Delivery orders, we may contact you to confirm your order before dispatch.
We reserve the right to cancel or refuse an order where:
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The product is unavailable
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Incorrect information has been provided
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The customer cannot be reached
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The order appears fraudulent
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Delivery cannot reasonably be completed
4. Prices
Product prices are displayed on the website and may change without prior notice.
The applicable price is the price shown when the order is confirmed.
5. Cash on Delivery
Where Cash on Delivery is available, payment is made when the order is delivered.
Customers must provide accurate contact and delivery information.
6. Delivery
Delivery times are estimates and may vary depending on location, courier availability, weather, public holidays and other circumstances.
Please see our Shipping & Delivery Policy for additional information.
7. Returns and Refunds
Returns and refunds are subject to our Refund & Return Policy.
8. Website Use
You agree not to use our website for unlawful activities, fraud, abuse, unauthorized access or activities that could damage our website or business.
9. Intellectual Property
Website content including text, graphics, logos, product information and other materials may belong to KenyaDeals or our respective partners and may not be copied or used without permission.
10. Third-Party Services
Our store may use third-party services including Shopify, courier companies, payment providers, analytics services and advertising platforms.
11. Changes
We may update these Terms & Conditions from time to time. Updated terms will be published on this page.
12. Contact
KenyaDeals
Nairobi, Kenya
Website: kenyadeals.shop
Email: dkenyadeals@gmail.com
Phone / WhatsApp: +254 691 177 341